Alice Springs Printer Benefits from New Technology |
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Jeremy Bigg, Manager of Coleman’s Printing in Alice Springs is a happy man. In the past twelve months he’s orchestrated the company’s move into custom-built premises and seen the installation of a new Heidelberg Printmaster 52-4 colour press.
But the “biggest thing that’s ever happened to Coleman’s in Alice Springs” is the installation of a new CtP system – the Suprasetter A52 – which Jeremy says has streamlined workflow and improved productivity far beyond his expectations.
“Our investments with Heidelberg have been like a breath of fresh air for the business and have been nothing but beneficial” he says.
Located in one of the most remote commercial centres in Australia Coleman’s celebrated its 21st year in The Alice in 2007. The company is a general jobbing printer producing work for a wide gamut of customers from tourism operators and government departments to companies and businesses from the outlying region.
Coleman’s Printing, which also has an operation in Darwin, has always been an adopter of new technology. “We’ve never let our remote location impact on our objectives to work with the best equipment. Working with new technology has not only improved our turnover, but it has also given our staff an opportunity to upgrade their skills.”
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Jeremy says the user-friendly nature of the Suprasetter has enabled the company to train multiple staff members on the machine delivering greater flexibility in the workplace.
“Looking back on our old pre-press processes I wonder how we got through, they seem so outdated. Quality has improved and because we’re now doing everything in-house we’ve eliminated the issues associated with outsourcing. Productivity is up and the working environment is so much better.”
And he cannot praise the service and support the company has received from Heidelberg more highly. “Our location is no issue to Heidelberg. On the rare occasion when we haven’t been able to fix a problem over the phone, a technician has flown in to get us back on track. We’ve bought machinery from other companies who have just left us to our own devices. I can’t thank the Heidelberg team enough for the support they show us. They’ve been outstanding.”
“Our new Heidelberg solution has given us the capacity and capabilities to drive the business forward. It’s an exciting time.”
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