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Home > News & Events > December 2006 >  Staff Profile - Lana Williams

Staff Profile: Lana Williams

Lana Williams: Customer Service Representative - Parts & Consumables
Details
Name: Lana Williams

Position: Customer Service Representative - Parts & Consumables

How long have you been working with Heidelberg? Nearly two years

What do you enjoy doing in your spare time?
Gardening, movies, enjoying fine cuisine and keeping fit.

How would you describe your team and colleagues?
Professional, high work ethic, committed to excellence, humorous and challenging.

What did you learn from your work and your colleagues?
Thinking on your feet and creating a team spirit so we can work together to achieve common goals.

The best thing about working at Heidelberg.
Generally, HAN is understanding, supportive and a highly professional company to work for. Having an active Social Club that staff and management support, helps to build staff moral within the Company.

The most memorable moment working with Heidelberg.
As one of the Presidents of the Social Club Committee in Melbourne, there has been many. The one that really stands out in my mind is the Family Christmas Parties - the kids when they see Santa arriving and receiving their presents.

What will you be doing in the Christmas and New Year holiday?
Gold Coast holiday visiting the family and relaxing at home having a BBQ and a bottle of champagne.

Your wish for Heidelberg in 2007
A smooth move to Notting Hill in Oct 2007 and the continued growth in all business areas especially Consumables.

Your wish for the customers in 2007
To continue to treat HAN customers, as I would like to be treated as a customer myself.

If you could realize 3 wishes in 2007, what would that be?
Good health, greater opportunities and lots of giggles with friends. Maybe even getting back to playing the drums.

Where do you see yourself in the next 5 years?
Since working in Spares & Consumables, I have grown a keen interest in Consumables and would like to possibly enter an internal sales position down the track.
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